Trusted by Dealers and Users Around the Globe - But Don't Take Our Word For It

Rick Kneapler

"A couple of days ago my FCI Aquamiser water maker HP pump started kicking off the circuit breaker, so this morning I contacted FCI for troubleshooting assistance (we are currently cruising and are nowhere near any parts suppliers). I spoke with Rob, and he could not have been more helpful. He answered all my questions, and he was polite and very professional. This evening when we are anchored I will try his suggestions for a remedy. FCI’s customer support is outstanding. They are easy to contact, and you get to speak to a real person that truly knows their equipment. This water maker is 21 years old, and if I ever need to replace it I will definitely buy the replacement from FCI."

John Bayliss

Founder of Bayliss Boatworks

"We've been using FCI Watermakers since the very beginning. They were recommended to us by captains that had experience with them in the past, so we took their suggestions seriously and installed our first set about fourteen years ago. Ever since, FCI has provided us with a robust, dependable, and very serviceable watermaker that we can easily recommend to our owners.

They have kept up with the times, and even listened to some of the suggestions that we've offered for improvement - that tells me a lot about the company. As for service and parts, they've been right there when we needed them, and I see no reason to look elsewhere."

Burr Yacht Sales

"We have been installing the various models of FCI watermakers and dockside water systems for quite a number of years and have continually been impressed with the products. Our customers mandate high-quality equipment on their cruising yachts and these watermakers are perfectly in line with that philosophy. FCI watermakers allow our customers to cruise their boats without the need to visit a dock for water refills, from the outer islands of the Bahamas to the isolated parts of Maine, they have had a great experience with the products.

From a service and support side, FCI makes sure that our technicians have the information and resources that they need in order to ensure a first-class installation and maintenance regime."


"Mark and I had a GREAT conversation this evening for almost 90 minutes. I have a very solid understanding of likely issues with my aging membranes, and a range of options for servicing my current unit, upgrading certain features, and completely replacing the unit. Mark demonstrates the best aspects of professional service. Not just a wealth of knowledge, which is important, but a willingness to invest time with a customer to help with an issue. Gosh, I wish so many others in the marine industry would follow this wonderful example exhibited by Mark from FCI. Steve, thank you for the connection to Mark. Your confidence in him and FCI is certainly well placed and clearly earned through experiences like this."

Captain Zack

"We are extremely pleased with the mobile dock system. It has worked wonders for us!"

Des Caling

"I am simply amazed that the FCI Watermaker fitted to my Dreamcatcher. I can leave it for 9 months, simply start it, flush out the picketing solution and it's good to go...all things considered, including its age, it really is trouble-free.

Last year in the height of the Covid issues I spent five months living onboard using the watermaker every couple of days. It always responded with trouble-free operation delivering water with TDS less than 80 ppm...it's hard to improve a product that is so well engineered."

Wade Huckabay

"I wish I would have thought about buying a watermaker 5 years ago whenever I purchased my boat.  It would have made things much easier all year long but especially easier in the winter."

Jim Cockburn

"Evening Star has enjoyed your product over the last 3 years of our west Mediterranean cruising program. We are well past 90,000 gallons without any issues, other than filter and oil change maintenance. The crew would have jumped ship year’s ago without the convenience of freshwater for our 2-4 month periods between Marina’s."

Alan Kane

"Our FCI Watermaker exceeds my expectations. You have been very responsive and helpful when I call."

John Brice

"I’ve had two FCI watermakers on two of my boats. I have always been amazed at the fast response (almost instant and on weekends) to my emails and the thorough answers to my questions and problems which have always solved the issues.

My go-to person has been Mark Ajemian as and he is truly a wonderful asset for FCI, well informed, understanding, polite and always solving my problems; as you suggest goes “above and beyond what’s expected."

Bob Card

"Overall, we are very pleased.  The system has performed without issues for nearly 5 years.  We keep it on a weekly freshwater flush cycle and change the FWF filter at least twice per year and the pre-filter at the start of every season.  We only have 48 operating hours on it but we have it for a backup, not a primary supply source.

We try to use it for at least a few hours each summer and will be doing so for the first time this summer at the end of the month so we will see how it has held up over the winter. We purchased the AM826C in the summer of 2016 and upgraded it to an AM1226C in December of 2017."

Glenn Robbins

"We have an FCI AM616S aboard our Leopard Catamaran, and I have needed several instances of tech support while cruising the Pacific and Caribbean.  Every time, and I mean EVERY time, your customer support specialists have been 100% accurate with their assessments and recommendations.  I have worked with Scott, but the latest iteration was with Rob.  These guys really know the product line, and from my position as a customer, their professionalism on the phone speaks volumes about the company.

We love our FCI water maker, but it’s the company and people on the other end of the phone that have won me over.  Please pass along my gratitude to the team.  It starts when Jessica answers the calls and redirects to the right person.  You guys are doing it right, and I just wanted you to know that your team is amazing.

It’s too easy for people to complain in our social media-driven, disconnected world, and we don’t offer enough praise and gratitude for the people who are there to solve our problems when we are in distress."

Steven O

"We have had our FCI watermaker for about 8 years and absolutely love and depend on it. I've only had to replace an LP pump seal (other than normal Maintenance) the entire time. We have taken the boat from Seattle to San Diego, back and to Alaska two times. The FCI Watermaker has been bulletproof the entire time."

Bob B

"The watermaker is working very well. We didn’t really start any boating until April this year, but we made about 660 gallons of water in just over 25 hours of running time. It was great to be able to anchor out and have a shower each every day. A real game-changer for us."

Michael N

"I have a Max Q+ from FCI and it works great.  Actually the best watermaker I have had in my 30 yrs of boating.  With the new membranes, it will go from 42 GPH and make 58 GPH."

Fred Z

"The DTS+ Mobile is pretty amazing. Provides 7-10 ppm water. It has been a game changer!"

Stuart D.

"We love the DTS + Mobile. We've been fishing marathon for two weeks and heading to Key West for another week. Just me and my mate what a time saver. As my guy cleans fish, I wash the boat every night. I love the product! Thanks!"


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